Name: Alex Cheatle Job title: Chief Executive Officer
Company name: Ten Lifestyle Management Address: 30 Market Place,
London W1W 8AP Telephone Number: 07000 101 999 Website:www.tenuk.com
Business description: Ten delivers personalised services to a 75,000-strong customer base. Markets founded in Europe include personal lifestyle management, corporate concierge services, green concierge and profession-specific support services, and the company uses proprietary technology to ‘learn by doing’. Revenue and profit grow hand in hand with service levels, and the company now turns over more than £7m, double last year’s figure.
Judges comments: Ten Lifestyle Management has grown impressively over a long period of time. Its turnover rose 3.5 times in two years, to £7.1 million in the year to end of August 2007. The business has thrived by providing excellent quality time-intensive support services to its members, typically high net worth individuals. This business model is expensive to grow, requiring significant investment in systems and staff, yet the business has managed to turn early losses into growing profits over the same two year period, and seems poised for further profitable growth. Despite the stress of such rapid growth in a people-intensive business, the quality of service they have provided has remained very high, making Ten a worthy winner in this category.
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